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At Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques, Hardcover by Eliason, Frank; Jarvis, Jeff (FRW); Solis, Brian (FRW), ISBN 1118217225, ISBN-13 9781118217221, Brand New, Free P&P in the UK Perfect for leaders, managers, customer service professionals and others, this valuable resource, written by a customer service guru, explains the importance of refocusing your business on your customers and employees, and provides the tools necessary to accomplish this.
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