Emotional Labour in Criminal Justice and Criminology (Routledge Frontiers of
121,91 €
The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users.
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