Nahtlose Regierung: Ein praktischer Leitfaden für das Re-Engineering im öffentlichen Sektor...
42,77 €
Seamless Government : A Practical Guide to Re-Engineering in the Public Sector, Hardcover by Linden, Russell M., ISBN 078790015X, ISBN-13 9780787900151, Brand New, Free P&P in the UK Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
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