Die Kunst der Anpassung: Aufschreiben der ungeschriebenen Regeln für die Schadenbearbeitung
40,28 €
The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling will help the adjuster Every profession has its unwritten rules which practitioners learn through on-the-job training. Chantal M. Roberts, CPCU, AIC, RPA, is a claims handling, standards, practices, and procedures expert witness with 20-plus years' experience as a multi-lined claims adjuster.
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