Was ich sage: Gespräche, die die Arzt-Patienten-Beziehung verbessern
66,81 €
Knowing in advance which words to use in difficult situations is analogous to knowing how to manage a complication before it occurs. Drs. Robert Osher and Jack Parker have compiled conversational scripts from Dr. Osher’s 40-year career in ophthalmology, as well as contributions from over a dozen international mavens of bedside manner into a strategy guide through even the most difficult patient conversations that inevitably surround cataract surgery.
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